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A question about a trip or a booking? Write to us.

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Frequently asked questions

How do I change or cancel my booking?

From “My bookings” in your account, under the provider's conditions shown when you booked.

Which payment methods do you accept?

Card and Mobile Money, depending on the operators available in your country.

Where can I follow my request?

In “My account › Support”: you'll find your message and our team's reply there.

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Sora AI
Sora AI